Motor Ombudsman

Under-inflated tyres are costing drivers upwards of £112m a year, according to a study carried out by The Motor Ombudsman. Apart from increased safety risks, tyres that are not inflated […]

The Motor Ombudsman has unveiled its ‘Make Time for Tyres’ campaign as part of its showcase at this year’s two-day UK Garage & Bodyshop Event, which opens at the National […]

The Motor Ombudsman is now inviting nominations for the fifth edition of its Star Awards. Launched in 2020, the annual competition recognises excellence in customer service delivered by Motor Ombudsman-accredited […]

The Motor Ombudsman received more service and repair cases than ever before in the first quarter of the year. It recorded 1,604 new cases from January to March, which equates […]

The Motor Ombudsman has announced a new partnership with Howden to enhance services to both policyholders and members. Following the agreement, Howden motor trade insurance customers not already accredited to […]

Cost is the driving factor for most motorists considering buying a second-hand car, according to a new poll commissioned by the Motor Ombudsman. It found that 58% of respondents said […]

The Motor Ombudsman has announced that OMODA has gained accreditation to its long-established Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for New Cars. The vehicle manufacturer, which […]

The Motor Ombudsman is celebrating five years of its online Knowledge Base. The service, which has grown to 11 different categories addressing key stages of the vehicle purchase and ownership […]

The Motor Ombudsman has announced that Alpine has joined its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for New Cars. It is now one of more than […]

The Motor Ombudsman has announced that smart UK Automotive has been awarded accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for New Cars. This brings […]

The Motor Ombudsman has announced that P&W Auto Services has won its Customer Service trophy at this year’s Servicesure ‘Autocentre of the Year’ awards ceremony. The annual event rewards examples […]

The Motor Ombudsman has seen a sharp increase in service and repair disputes in the last quarter and expects to receive more than 5,000 complaints from motorists this year. Between […]