-
MG Motor celebrates Motor Ombudsman certification
- 3 March 2023
- Posted by: Alan Feldberg
- Category: News
MG Motor UK and its nationwide retail network has secured accreditation to three of the Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice It has been accredited to The Motor Ombudsman’s New Car Code, the Codes of Practice for Vehicle Sales, and the Service [...] -
Motor Ombudsman receives record views
- 25 January 2023
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has reported that its Knowledge Base received over 640,000 article views in 2022, setting a new annual record for the resource Since its launch in 2019 it has now received nearly 13 million views The Knowledge Base is an online resource designed to make it quicker and easier for motorists to [...] -
Rising costs named number one challenge in 2023
- 10 January 2023
- Posted by: Alan Feldberg
- Categories: Featured, News
A Motor Ombudsman poll of independent garages and franchise dealer workshops has revealed that rising operational costs, taxes and energy bills are set to be the biggest operational challenge for 90% of businesses in 2023 This is a marked increase on the 64% of respondents who stated in the same study that paying [...] -
Roadside (Garages) Kia wins industry accolade
- 30 November 2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has awarded the National Garage Star trophy in the 2022 Star Awards to Roadside (Garages) Kia The family-owned and long-established dealership in Coleraine, Northern Ireland won the award ahead of nearly 1,500 online nominations submitted by customers The 24 finalists were chosen based on the [...] -
Used car buyers overlook warranty terms
- 12 October 2022
- Posted by: Alan Feldberg
- Category: News
New research has found that more than half of used car buyers only skim read extended warranty terms The study of 500 UK drivers was commissioned by the Motor Ombudsman and carried out by YouGov It found that 51% only skim through warranty terms and conditions to get a basic understanding of the components that [...] -
Repair inflation at 33% and rising
- 9 August 2022
- Posted by: Alan Feldberg
- Categories: Featured, News
New data has revealed that the cost of vehicle repairs between January and June has risen on average by 33% compared to the same period in 2021 This is based on analysis of over 12,000 extended warranty claims paid by Intelligent Motoring, covering 31 makes and 144 models of vehicle It confirms the average price of [...] -
Volvo extends Motor Ombudsman accreditation
- 22 March 2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has announced that the Care by Volvo subscription service has been accepted for accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for Vehicle Sales and Service and Repair The latest approval builds on Volvo Cars UK’s long-standing [...] -
Sheffield product provider joins Motor Ombudsman
- 16 March 2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has announced that The Motoring Organisation, the Sheffield-based provider of warranty products for cars, vans, motorcycles and motorhomes, has gained accreditation to the Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for Vehicle Warranty [...] -
Motor Ombudsman passes million mark
- 16 February 2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman’s Knowledge Base has achieved the milestone of one million views since launching in January 2019 The Knowledge Base is an online resource designed to make it quicker and easier for motorists to resolve their query or complaint in relation to buying and owning a car prior to submitting a [...]
- 1
- 2