Motor Ombudsman

WarrantyWorks has launched into the UK to disrupt how automotive warranties are sold and delivered. The business was initially set up to support Car Finance 247 before being established as […]

The Motor Ombudsman has announced a new chair and new members to its board of directors. The board is responsible for ensuring the Motor Ombudsman continues to operate with transparency, […]

The Motor Ombudsman’s Worn-Warn campaign has collected two prestigious industry awards. The campaign was launched to raise awareness around buying and fitting second-hand part-worn tyres after it emerged that nearly […]

WarrantyWorks has secured accreditation to the The Motor Ombudsman Code of Practice for Vehicle Warranty Products. Accreditation followed a stringent assessment process by The Motor Ombudsman, which evaluated service and […]

The Motor Ombudsman is highlighting the potential risks of fitting used tyres through a new campaign, ‘Worn-Warn’. The campaign, backed by charity TyreSafe, follows a survey of 2,000 UK adults […]

Chinese brand Changan Automobile UK has gained accreditation to the Motor Ombudsman’s Motor Industry Code of Practice for New Cars. The Code of Practice sets out best practice requirements for […]

The Motor Ombudsman has reported it’s Knowledge Base recorded 132,489 views in the first quarter of 2026, a 21% increase on the previous quarter. Knowledge Base is an online reference […]

With about 2.5 million MOTs expected in the UK in March, drivers have been urged to carry out basic vehicle checks that could help them pass first time. The guidance […]

To mark the new ’26 vehicle registration, the Motor Ombudsman is celebrating the 50th anniversary of the New Car Code. The Motor Industry Code of Practice for New Cars was […]

Customer complaints about used cars received by The Motor Ombudsman rose by 14% last year. It has revealed that it received 18,570 complaints in relation to used cars in 2025 compared […]

The Motor Ombudsman has announced that CHERY UK has secured accreditation to its Motor Industry Code of Practice for New Cars. The New Car Code, which covers around 98% of […]

Vehicle repairers in the UK have identified higher operational costs as their biggest concern for 2026. According to The Motor Ombudsman’s latest annual survey, 92% of repairers said operational costs, […]