Motor Ombudsman

Nominations now open for Motor Ombudsman Star Awards

Nominations are now open for sixth edition of The Motor Ombudsman Star Awards. The accolades recognise Motor Ombudsman-accredited businesses and individuals who have gone beyond the call of duty to […]

Small vehicle maintenance delays lead to big bills

A survey carried out The Motor Ombudsman has revealed the five basic vehicle maintenance tasks most commonly put off by motorists. According to a survey of independent repairers and dealer […]

Motor Ombudsman expands Advanced Dispute Resolution service

The Motor Ombudsman has announced a new collaboration with parts distributor Alliance Automotive Group (AAG) to expand its Advanced Dispute Resolution service. The new partnership incorporates AAG’s entire 1,200-strong national […]

Lindleys Autocentres joins Motor Ombudsman’s Repair Code

Nottinghamshire-based Lindleys Autocentres has achieved accreditation to the Motor Ombudsman’s Motor Industry Code of Practice for Service and Repair. Eight of its branches have joined the Chartered Trading Standards Institute […]

New survey reveals key bodyshop challenges

The key bodyshop challenges have been revealed in the latest Motor Ombudsman annual survey. Its “snapshot of sentiment” has identified rising operational costs, taxes and utility bills at the largest […]

IAAF and Motor Ombudsman announce ADR partnership

The Independent Automotive Aftermarket Federation (IAAF) has enhanced its support package for over 3,000 independent garage members by offering access to The Motor Ombudsman’s Alternative Dispute Resolution (ADR) service. ​This […]

GWM ORA joins Motor Ombudsman’s New Car Code

The Motor Ombudsman has announced that all-electric Chinese vehicle manufacturer GWM ORA has gained accreditation to its established Motor Industry Code of Practice for New Cars. This means 98% of […]