The Independent Automotive Aftermarket Federation (IAAF) has enhanced its support package for over 3,000 independent garage members by offering access to The Motor Ombudsman’s Alternative Dispute Resolution (ADR) service. This […]
The Motor Ombudsman has announced that all-electric Chinese vehicle manufacturer GWM ORA has gained accreditation to its established Motor Industry Code of Practice for New Cars. This means 98% of […]
The Motor Ombudsman is urging drivers to book their MOTs in advance or risk a £1,000 fine if they use their vehicles beyond its expiration date. A valid MOT is […]
The Motor Ombudsman is marking 15 years since its Motor Industry Code of Practice for Vehicle Warranty Products was unveiled. The Code, which has received more than 22,500 contacts from […]
The Motor Ombudsman has announced that vehicle manufacturer INEOS Automotive has secured accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for New Cars, and Vehicle […]
The Motor Ombudsman has announced that vehicle warranty provider Händler Protect has joined its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for Vehicle Warranty Products. It is […]
Under-inflated tyres are costing drivers upwards of £112m a year, according to a study carried out by The Motor Ombudsman. Apart from increased safety risks, tyres that are not inflated […]
The Motor Ombudsman has unveiled its ‘Make Time for Tyres’ campaign as part of its showcase at this year’s two-day UK Garage & Bodyshop Event, which opens at the National […]
The Motor Ombudsman is now inviting nominations for the fifth edition of its Star Awards. Launched in 2020, the annual competition recognises excellence in customer service delivered by Motor Ombudsman-accredited […]
The Motor Ombudsman received more service and repair cases than ever before in the first quarter of the year. It recorded 1,604 new cases from January to March, which equates […]
The Motor Ombudsman has announced a new partnership with Howden to enhance services to both policyholders and members. Following the agreement, Howden motor trade insurance customers not already accredited to […]
Cost is the driving factor for most motorists considering buying a second-hand car, according to a new poll commissioned by the Motor Ombudsman. It found that 58% of respondents said […]
