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Volvo extends Motor Ombudsman accreditation
- 22/03/2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has announced that the Care by Volvo subscription service has been accepted for accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for Vehicle Sales and Service and Repair. The latest approval builds on Volvo Cars UK’s long-standing [...] -
Sheffield product provider joins Motor Ombudsman
- 16/03/2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has announced that The Motoring Organisation, the Sheffield-based provider of warranty products for cars, vans, motorcycles and motorhomes, has gained accreditation to the Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for Vehicle Warranty [...] -
Motor Ombudsman passes million mark
- 16/02/2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman’s Knowledge Base has achieved the milestone of one million views since launching in January 2019. The Knowledge Base is an online resource designed to make it quicker and easier for motorists to resolve their query or complaint in relation to buying and owning a car prior to submitting a [...] -
Customer service dominates EV complaints
- 02/02/2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has reported that a third (33%) of disputes submitted by electric vehicle consumers were due to an issue at the point of sale or because of the customer service they had subsequently received. EV buyers who brought their complaints to The Motor Ombudsman over the course of last year, were driven [...]
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