OMODA signs Motor Ombudsman Code of Practice

The Motor Ombudsman has announced that OMODA has gained accreditation to its long-established Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for New Cars.

The vehicle manufacturer, which starts selling its OMODA 5 petrol model in the UK in March followed by an EV variant soon after, joins 43 other brands that adhere to code, which now covers 98% of all new cars sold across the country.

Adhering to the code underlines the company’s commitment to delivering high standards of service in relation to the supply of new cars and the coverage provided by the manufacturer’s warranty.

Bill Fennell, chief ombudsman and managing director, said: “We are delighted to welcome OMODA to our expanding portfolio of brands accredited to our New Car Code, increasing the number of vehicle manufacturers committed to delivering the highest levels of customer service. We look forward to working alongside their team, and delivering guidance and counsel on best practice in the sphere of dispute resolution.”

Chen Chunqing, CEO of OMODA, said: “Accreditation to The Motor Ombudsman demonstrates an underlying promise to consumers from the get-go that we are fully committed to delivering the very highest levels of service that they should rightly expect of our brand when buying a new car. In addition, being a part of the New Car Code provides motorists with all important reassurance that we have The Motor Ombudsman on-hand, should the need arise.”