CitNOW

Vospers taps into digital tech

Vospers has introduced new digital imaging technology at all 27 of its retailers across the South West of England. It will access AI-based technology from Auto Imaging, part of CitNOW […]

Video usage hits record levels

The use of video in automotive retailing and aftersales increased by seven per cent last yeara record-breaking 12.9 million videos. Meanwhile, retailers sent nine per cent more videos to consumers […]

Data reveals drop in dealership leads

Automotive retailers in the UK experienced an overall two per cent drop in new car sales leads during 2023, although conversion rates increased from 25% to 30%. This is according […]

CitNOW expands Keyloop collaboration

Keyloop and CitNOW Group have signed a new agreement to extend their long-term partnership. All CitNOW Group businesses will now become part of the Keyloop international partner ecosystem improving dealers’ […]

CitNOW celebrates ISO 27001 certification

CitNOW Group has announced that is has secured ISO 27001 UKAS certification. ISO 27001 is the benchmark international standard for information security management systems (ISMS), and certification provides OEMs, retailers, […]

CitNOW completes Feasa acquisition

CitNOW Group expanded its ecosystem of specialist automotive software solutions with the acquisition of Feasa, a Salesforce automotive software partner. Working closely with Salesforce, Feasa delivered the first implementation in […]

CitNOW announces BMW partnership

CitNOW has partnered with the BMW Group to integrate its Workshop and CitNOW Conversations platforms with the My BMW and MINI App. This will allow retailers to interact with customers […]

Eden Motor Group enhances visual imaging

Eden Motor Group is introducing new digital imaging technology at all 21 of its retailers across the south of England. As part of a new two-year deal with Auto Imaging, […]

Car enquiries slump by 17%

Automotive retailers experienced a 17.4% drop in new car enquiries during the first quarter of 2023. This is according to the latest data from automotive showroom management provider, Dealerweb, and […]

Video tech underexploited in dealerships

New research from CitNOW has found that while prospective car buyers attach significant importance to interior images when searching for new and used cars online, many dealers are falling short […]

Digitalisation can enhance dealer revenues

New research that dealers are missing out on aftersales revenues by not offering customers access to an online booking service. According to CitNOW, just 27 of the 100 leading dealers […]

CitNOW integration enhances video insights

CitNOW has become one of the first official Independent Software Vendors (ISV) available on Salesforce AppExchange. The integration makes CitNOW Sales video functionality and reporting accessible from within the new […]