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New portal to improve returns process
- 07/10/2021
- Posted by: Alan Feldberg
- Category: News
The Independent Automotive Aftermarket Federation (IAAF) and PACT has launched a new portal to simplify the returns process. It claims its new standardised, largely automated portal speeds up the process and offers the recipient complete control and traceability of the process. Using QR codes, claims can have [...] -
CAPS reports 13% rise in claims through June
- 05/07/2021
- Posted by: Simon Wait
- Category: News
The latest CAPS Consortium motor claims analysis, for June, shows a 13% increase in claims activity exchanged across its platform compared to the preceding month. For the same period, supply chain transmissions (covering parts, mobility, systems) increased by 14%. The new figures are 82% for unique claims (up [...] -
Claims volumes close on 2019 levels
- 02/07/2021
- Posted by: Alan Feldberg
- Category: News
Motor claims volumes in June were at 93% compared to the same month in 2019. Based on data from Audatex, Trend Tracker has reported the more than 137,000 repairs in the month is a big leap up from May, when repair volumes were only at 73%. Paul Sell, associate director of Industry Insights, new owners of Trend [...] -
Concern raised over basic hire rates
- 14/10/2015
- Posted by: Simon Wait
- Category: News
Concerns have been raised over the manner in which solicitors are providing evidence of vehicle rental rates (known as Basic Hire Rates) in disputed car accidents, according to a report published today. Concern over the honesty of evidence submitted in 61% of 196 court cases has been raised, a figure that the [...] -
Thirty new jobs at Albany Assistance
- 17/08/2015
- Posted by: Simon Wait
- Category: News
Claims management firm Albany Assistance, has won a contract to provide fault accident claim services for Hastings Direct motor policyholders. Peterlee-based Albany will deliver hire and repair services to all of its policyholders. It also means a jobs boost for the East Durham firm, adding 30 extra staff to the [...] -
New ‘crash for cash’ scam identified
- 02/07/2015
- Posted by: Simon Wait
- Category: News
Motorists are being warned about an aggressive new strain of the ‘crash for cash’ scam that is increasingly being used by opportunistic criminals. Dubbed ‘crash for ready cash’ by investigators from anti-fraud specialists APU, the new tactic involves the criminals deliberately causing an accident and then [...]