• Crash for cash scams spreading
    • 27/06/2022
    • Posted by: Alan Feldberg
    • Category: News
    The Insurance Fraud Bureau says it has found evidence that ‘crash for cash’ fraudsters are starting to operate in new areas in the UK. The ‘crash for cash’ scam sees fraudsters slam on their brakes in congested areas so the car behind drives into the back of them, then claiming compensation. The IFB said [...]
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  • Solera unveils latest FNOL solution
    • 16/06/2022
    • Posted by: Alan Feldberg
    • Category: News
    Solera has launched a new solution it believes will enable claims handlers to improve the speed and accuracy of triage decisions following the first notice of loss. Qapter Intelligent Triage is a global visual intelligence service that allows the policyholder to submit photos of the damaged vehicle following the [...]
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  • Research reveals shift in AI attitudes
    • 16/06/2022
    • Posted by: Alan Feldberg
    • Category: News
    Solera Holdings has unveiled its consumer research whitepaper which reveals the changing attitudes towards digitalisation and automation in the repair journey, and what that might mean for suppliers. The whitepaper uncovers the soaring trust in AI-driven claims and repairs and, as digital-first channels [...]
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  • Agile adopts Audatex data
    • 10/05/2022
    • Posted by: Alan Feldberg
    • Category: News
    Audatex, a Solera company, has announced that insurtech Agile Developments is launching a new Agile Claim that will leverage Audatex data to help predict if a vehicle is repairable or a total loss at first notification of loss. Agile Developments simplifies total loss triage in order to identify total losses [...]
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  • Audatex selected by leading insurtech
    • 27/04/2022
    • Posted by: Alan Feldberg
    • Category: News
    Audatex has announced that leading insurtech Inshur has adopted its estimating platform AudaEnterpriseGold to manage its vehicle claims. Inshur is a 100% digital provider serving private hire drivers, courier and food delivery vehicles. Adoption of AEG will allow Inshur to provide a fast, efficient and standardised [...]
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  • Aviva introduces AI to claims
    • 27/04/2022
    • Posted by: Alan Feldberg
    • Category: News
    UK insurer Aviva has signed an agreement with Tractable to improve the accuracy and efficiency of UK motor claims by using artificial intelligence (AI). Tractable develops visual AI to aid in the repair of cars and homes by using photos to assess damage enabling the accurate calculation of repair costs within [...]
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  • Tractable enhances Mitchell partnership
    • 21/04/2022
    • Posted by: Alan Feldberg
    • Category: News
    Tractable, the artificial intelligence company for accident and disaster recovery, has enhanced its collaboration with Mitchell to enable insurers on North America to process claims quickly and automatically. The partnership combines Tractable’s AI and Mitchell’s comprehensive digital platform, resulting in [...]
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  • Mercedes-Benz accepts software liability
    • 29/03/2022
    • Posted by: Alan Feldberg
    • Categories: Featured, News
    Mercedes-Benz has said it will accept legal responsibility for collisions caused by its automated lane keeping system, but not when the driver has "failed to comply with their duty of care". Chief research strategy officer at Thatcham Research Matthew Avery said: “The issue of liability in automated vehicles is [...]
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  • Government rules out further whiplash reforms
    • 24/03/2022
    • Posted by: Alan Feldberg
    • Category: News
    The government has announced there will be no further reforms to the whiplash claims process. Last year it introduced part one of the reforms, which addressed the amount of pay-outs claimants could receive following a road traffic accident and introduced an online portal enabling claimants to make claims [...]
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  • New portal to improve returns process
    • 07/10/2021
    • Posted by: Alan Feldberg
    • Category: News
    The Independent Automotive Aftermarket Federation (IAAF) and PACT has launched a new portal to simplify the returns process. It claims its new standardised, largely automated portal speeds up the process and offers the recipient complete control and traceability of the process. Using QR codes, claims can have [...]
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