• Audatex selected by leading insurtech

    • 27 April 2022
    • Posted by: Alan Feldberg
    • Category: News
    Audatex has announced that leading insurtech Inshur has adopted its estimating platform AudaEnterpriseGold to manage its vehicle claims Inshur is a 100% digital provider serving private hire drivers, courier and food delivery vehicles Adoption of AEG will allow Inshur to provide a fast, efficient and standardised [...]
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  • Aviva introduces AI to claims

    • 27 April 2022
    • Posted by: Alan Feldberg
    • Category: News
    UK insurer Aviva has signed an agreement with Tractable to improve the accuracy and efficiency of UK motor claims by using artificial intelligence (AI) Tractable develops visual AI to aid in the repair of cars and homes by using photos to assess damage enabling the accurate calculation of repair costs within [...]
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  • Tractable enhances Mitchell partnership

    • 21 April 2022
    • Posted by: Alan Feldberg
    • Category: News
    Tractable, the artificial intelligence company for accident and disaster recovery, has enhanced its collaboration with Mitchell to enable insurers on North America to process claims quickly and automatically The partnership combines Tractable’s AI and Mitchell’s comprehensive digital platform, resulting in [...]
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  • Mercedes-Benz accepts software liability

    • 29 March 2022
    • Posted by: Alan Feldberg
    • Categories: Featured, News
    Mercedes-Benz has said it will accept legal responsibility for collisions caused by its automated lane keeping system, but not when the driver has "failed to comply with their duty of care" Chief research strategy officer at Thatcham Research Matthew Avery said: “The issue of liability in automated vehicles is [...]
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  • Government rules out further whiplash reforms

    • 24 March 2022
    • Posted by: Alan Feldberg
    • Category: News
    The government has announced there will be no further reforms to the whiplash claims process Last year it introduced part one of the reforms, which addressed the amount of pay-outs claimants could receive following a road traffic accident and introduced an online portal enabling claimants to make claims independent [...]
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  • New portal to improve returns process

    • 7 October 2021
    • Posted by: Alan Feldberg
    • Category: News
    The Independent Automotive Aftermarket Federation (IAAF) and PACT has launched a new portal to simplify the returns process It claims its new standardised, largely automated portal speeds up the process and offers the recipient complete control and traceability of the process Using QR codes, claims can have [...]
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  • CAPS reports 13% rise in claims through June

    • 5 July 2021
    • Posted by: Simon Wait
    • Category: News
    The latest CAPS Consortium motor claims analysis, for June, shows a 13% increase in claims activity exchanged across its platform compared to the preceding month For the same period, supply chain transmissions (covering parts, mobility, systems) increased by 14% The new figures are 82% for unique claims (up from [...]
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  • Claims volumes close on 2019 levels

    • 2 July 2021
    • Posted by: Alan Feldberg
    • Category: News
    Motor claims volumes in June were at 93% compared to the same month in 2019 Based on data from Audatex, Trend Tracker has reported the more than 137,000 repairs in the month is a big leap up from May, when repair volumes were only at 73% Paul Sell, associate director of Industry Insights, new owners of Trend [...]
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  • Concern raised over basic hire rates

    • 14 October 2015
    • Posted by: Simon Wait
    • Category: News
    Concerns have been raised over the manner in which solicitors are providing evidence of vehicle rental rates (known as Basic Hire Rates) in disputed car accidents, according to a report published today Concern over the honesty of evidence submitted in 61% of 196 court cases has been raised, a figure that the [...]
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  • Thirty new jobs at Albany Assistance

    • 17 August 2015
    • Posted by: Simon Wait
    • Category: News
    Claims management firm Albany Assistance, has won a contract to provide fault accident claim services for Hastings Direct motor policyholders Peterlee-based Albany will deliver hire and repair services to all of its policyholders It also means a jobs boost for the East Durham firm, adding 30 extra staff to the team [...]
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