Pay-outs more than £1m shy of market value
New research by GAP insurance provider ALA Insurance has revealed that the average car owner is offered £286 below market value on claims where their car has been written off. […]
motor claims
ACSO questions mixed injury appeal
The Association of Consumer Support Organisations has questioned the decision to allow the Association of British Insurers to appeal a landmark decision about compensation in mixed injury payouts. The decision […]
ABI data reveals surge in motor claims
Data from the Association of British Insurers have revealed that payouts for motor claims have risen by 14% in the last year to £2.4bn. This is 11% up on the […]
Gap insurance claims up a quarter
New data analysis by Intelligent Motoring has revealed a 24% rise in the value of GAP insurance claims from January to September 2022, compared with the same period in 2021. […]
New CAPS platform promises better connected digital claims
CAPS – the Common Automotive Platform Standard – is launching a new and improved platform this month for use exclusively by the collision repair industry in the UK and Republic […]
Allianz acquires Innovation Group
Claims technology and solutions provider Innovation Group is being acquired by Allianz X, the investment arm of Allianz Group. The deal, subject to regulatory approval, will support Innovation Group develop […]
Regional ranges in insurance premiums
New data has revealed wild variations in insurance premiums according to region in the UK. According to insurance comparison platform Quotezone, drivers in London are forking out considerably more than […]
CRU falling short as claims figures fall
A freedom of information request has revealed falling motor claims figures from the Compensation Recovery Unit (CRU). Only 93,113 motor claims were recorded in the second quarter of 2022, down […]
Vehicle theft at ‘embarrassing’ levels
Automotive theft is costing motor insurers £1.5bn a year – and that figure is rising. This is according to Claims Management & Adjusting (CMA) and based on new data it […]
Crash for cash scams spreading
The Insurance Fraud Bureau says it has found evidence that ‘crash for cash’ fraudsters are starting to operate in new areas in the UK. The ‘crash for cash’ scam sees […]
Solera unveils latest FNOL solution
Solera has launched a new solution it believes will enable claims handlers to improve the speed and accuracy of triage decisions following the first notice of loss. Qapter Intelligent Triage […]
Research reveals shift in AI attitudes
Solera Holdings has unveiled its consumer research whitepaper which reveals the changing attitudes towards digitalisation and automation in the repair journey, and what that might mean for suppliers. The whitepaper […]