• Drivers warned of long-term pain after short-term gain
    • 04/04/2023
    • Posted by: Alan Feldberg
    • Category: News
    A poll of 2,043 UK driving licence holders commissioned by The Motor Ombudsman has revealed that 73% would be more likely to buy a second hand car this year rather than a new one to help save money during the cost of living crisis. More than a quarter (28%) of these respondents also explained that it would be their [...]
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  • Confidence grows in sight unseen purchases
    • 24/03/2023
    • Posted by: Alan Feldberg
    • Category: News
    One in five drivers (21%) have bought a used car without seeing it in person first. According to AA Cars, just one in 10 drivers had bought a car unseen by March 2021, with eight per cent doing so during the pandemic alone. However, two years on, the proportion of drivers who have bought a car this way has more [...]
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  • Car buyers turning away from online purchases
    • 22/03/2023
    • Posted by: Alan Feldberg
    • Category: News
    A declining share of car buyers plan to purchase their next car entirely online, according to new research by What Car?. In its latest weekly survey, just 4.2% of 873 in-market consumers said they expect to buy their next car entirely online. This is down from 9.7% in June 2022. Meanwhile, 41.1% of buyers said they [...]
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  • New car buyers driven in droves to used market
    • 10/02/2023
    • Posted by: Alan Feldberg
    • Category: News
    New research has found that the cost-of-living crisis is having a significant impact on new car buyers, with many switching to the used vehicle market or not replacing their existing car at all. The research by What Car? also found that many drivers have also started carrying out basic servicing and maintenance [...]
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  • Motor Ombudsman receives record views
    • 25/01/2023
    • Posted by: Alan Feldberg
    • Category: News
    The Motor Ombudsman has reported that its Knowledge Base received over 640,000 article views in 2022, setting a new annual record for the resource. Since its launch in 2019 it has now received nearly 1.3 million views. The Knowledge Base is an online resource designed to make it quicker and easier for motorists [...]
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  • Grey remains car buyers’ top choice
    • 19/01/2023
    • Posted by: Alan Feldberg
    • Category: News
    Grey has remained the nation’s favourite new car colour for the fifth year in a row. More than a quarter (25.7%) of UK buyers chose the shade in 2022, according to the latest figures released by the Society of Motor Manufacturers and Traders (SMMT). It found that 415,199 grey cars were registered last year, up [...]
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  • EV range and variety tops car buying wish list
    • 04/01/2023
    • Posted by: Alan Feldberg
    • Category: News
    New research has revealed that reduced waiting times and better range on electric vehicles top the wish list of car buyers in 2023. According to a What Car? survey of 1,698 in-market buyers, 46% wanted to see reduced vehicle prices this year, 44.3% want electric vehicles with more range, while 18.7% want more [...]
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  • Car finance costs soaring
    • 17/11/2022
    • Posted by: Alan Feldberg
    • Categories: Featured, News
    Monthly payments on new car finance contracts have risen by more than 40% on some models since 2019. This is according to the latest research by What Car?, which found average monthly personal contract purchase (PCP) payments had risen by at least 22.4% across five sample models. Interestingly, the research also [...]
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  • Used car buyers overlook warranty terms
    • 12/10/2022
    • Posted by: Alan Feldberg
    • Category: News
    New research has found that more than half of used car buyers only skim read extended warranty terms. The study of 500 UK drivers was commissioned by the Motor Ombudsman and carried out by YouGov. It found that 51% only skim through warranty terms and conditions to get a basic understanding of the components [...]
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  • Energy price cap inspires EV confidence
    • 06/10/2022
    • Posted by: Alan Feldberg
    • Category: News
    A fifth of electric vehicle buyers have said the government’s recent energy price cap has helped persuade them make the switch. According to new research by What Car?, which surveyed 1,654 in-market buyers, 20.5% of those in the market for electric cars said the price cap announcement was further incentive, while [...]
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