Used car buyers losing trust in sellers
Nearly two thirds of used car buyers do not trust sellers, according to new research from vehicle history platform carVertical.
It found that 67% of used car buyers are sceptical from the outset, despite the same number of sellers claiming to be completely honest and 71% willing to provide the VIN on request to allow customers carry out their own checks.
The figures suggest growing caution from car buyers, with 43% now obtaining a vehicle history report before going to see the car, with 41% focusing previous damage and photos and 40% on genuine mileage.
Alongside these reports, 91% of car buyers would not buy a used car without a physical inspection and test drive.
Vehicle checks
Matas Buzelis, motoring expert at vehicle history platform carVertical, said: “There is still a clear gap between what sellers say and what buyers believe. Sellers may feel they are being open about a car’s history, but many buyers still want to check it for themselves before going any further. That is not surprising considering how costly a wrong decision can be.
“What is changing is when those checks happen. Buyers are not just looking at a vehicle’s history at the last minute before buying. Many are checking cars before they even arrange a viewing, and then using that information again when it comes to negotiating on price.
“But none of this replaces seeing the car properly. Most buyers still want to inspect it in person and take it for a test drive before making a final decision. Ultimately, while the majority of sellers are trustworthy, Brits are leaving no car unchecked before they hand over their money.”
