Record entries for Motor Ombudsman Star Awards

The Motor Ombudsman has received nearly 2,300 entries for its Star Awards, which allows consumers to recognise automotive businesses who have delivered outstanding customer service.

The awards are divided into two different categories. The first is the Garage Star Awards for independent garages, franchise dealers, body repair centres, mobile mechanics, or individual members of staff.

The second is the Customer Service Star Awards, which includes vehicle manufacturers, vehicle warranty providers, and the head offices of garage and dealer groups.

Nominations for the Garage Star Awards opened in May and will be whittled down by The Motor Ombudsman to create a shortlist of 24 finalists, with one winner and two highly commended entries selected for each of the eight regional trophies, before an overall winner is named.

The Customer Service Star Award winners will also be chosen from a narrowed down group of entries to determine each of the three silverware recipients.

Bill Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman, said: “It is very encouraging to have received such a fantastic response to the Star Awards from customers of our accredited businesses, and to see the level of interest and excitement that the competition is so far generating across the country.

“There is still time for consumers to put forward an organisation or a staff member, to give them the best chance of having their name etched on to a trophy, and for their achievement to be publicly recognised.”