The Motor Ombudsman

Motor Ombudsman Star Awards shortlists announced

The Motor Ombudsman has revealed the nominations for this year’s Star Awards. The Star Awards have been designed to celebrate the achievements and recognise individuals and Motor Ombudsman members who […]

Car buyers turn to AI for virtual assistance

A new study commissioned by The Motor Ombudsman has revealed a growing reliance on AI from car buyers looking for their next vehicle. It surveyed 1,100 drivers and found that […]

Drive Europe unveiled by The Motor Ombudsman

The Motor Ombudsman has unveiled a new online hub to support motorists driving in Europe. Drive Europe includes information about road rules and regulations on the continent, including low emission […]

Spectrum joins Motor Ombudsman Code of Practice

Spectrum Insurance Services has joined the Motor Ombudsman Code of Practice for Vehicle Warranty Products. Signing up to the Chartered Trading Standards Institute (CTSI)-approved Code underlines Spectrum’s commitment to exceeding legal […]

Costs the key concern for under-pressure repairers

Rising costs have been identified as the most significant challenge for bodyshops this year. According to the Motor Ombudsman’s annual survey of independent garages and franchise dealer workshops, 75% identified […]

Motor Ombudsman partners with AA Approved Garages

The Motor Ombudsman has formed a partnership with AA Approved Garages to expand the number of independent garages adhering to its Code of Practice for Service and Repair. The partnership […]