• Cybercrime set for record levels
    • 16/01/2023
    • Posted by: Alan Feldberg
    • Category: News
    Dealers have been warned to prepare for record levels of cybercrime this year, as the cost-of-living crisis deepens. Automotive technology firm Mad Devs has encouraged them to work closely with their suppliers to ensure that security measures are in place and followed. This warning comes after a recent study by [...]
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  • Used car market remains robust into 2023
    • 09/01/2023
    • Posted by: Alan Feldberg
    • Category: News
    Auto Trader data suggests the used car market has entered the New Year in a robust position, with both retail prices and consumer demand stable in December. Its Retail Price Index found that the average retail price of a used car was £18,030 in December, marking a 3.1% year-on-year (YoY) increase on a like-for [...]
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  • RAC urges supermarkets to ‘do the right thing’
    • 23/11/2022
    • Posted by: Alan Feldberg
    • Categories: Featured, News
    Data from RAC Fuel Watch has found that supermarkets are currently enjoying margins of about 15p a litre on both petrol and diesel. It says that wholesale prices for petrol have fallen by 13p per litre since their October high and diesel prices have fallen by 22p, but these decreases haven’t been transferred to [...]
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  • Dealers face £17.5m fines for incorrect data
    • 03/11/2022
    • Posted by: Alan Feldberg
    • Category: News
    A new study has revealed that up to 44% of the vehicle data that dealers hold about customers is outdated or incorrect. Data experts at Auto Data Solutions warn that poor data creates compliance issues and can result in poor customer services and sales. Jon Sheard, director, said: “With larger dealers holding [...]
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  • Dealers caught napping by EV surge
    • 27/07/2022
    • Posted by: Alan Feldberg
    • Category: News
    More than half of retailers admit to being unprepared for the growing customer demand for electric vehicles. According to a survey carried out by Auto Trader, 51% of dealerships say they are not ready for the widespread uptake of EVs. Independent dealerships are least prepared, with 59.9% saying they are unprepared [...]
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  • Retailers remain car buyers’ top choice
    • 26/07/2022
    • Posted by: Alan Feldberg
    • Category: News
    The majority of car owners (55%) still buy their car from a car showroom, increasing to 64% of over 55s, compared to just 38% of under 34s. The survey of 2,000 UK drivers, commissioned by InsuretheGap.com, found that over a third (36%) buy from showrooms so they can part-exchange their vehicle, get a warranty (33%) [...]
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  • Fuel prices unfairly high – RAC
    • 25/07/2022
    • Posted by: Alan Feldberg
    • Category: News
    The RAC believes that less than 10% of UK forecourts are charging a fair price for petrol and diesel. According to analysis of Experian Catalist data by the RAC Fuel Watch, just 407 of more than 4,500 forecourts have priced fuel fairly, with the vast majority of those being independent garages. The RAC believes [...]
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  • NMDA survey reveals dealer disappointment
    • 24/05/2022
    • Posted by: Alan Feldberg
    • Category: News
    The Spring 2022 edition of the NMDA Dealer Attitude Survey has revealed a dip in customer satisfaction between dealers of two-wheeled vehicles and manufacturers. The survey found that satisfaction levels were recorded at six out of 10, a 0.9 point decrease from the previous survey. When asked ‘How satisfied or [...]
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  • Sytner Group secures digital treble
    • 04/05/2022
    • Posted by: Alan Feldberg
    • Category: News
    Sytner Group has announced that three colleagues have claimed the top spot for two CitNOW Digital Spotlight Awards. These awards were for the efforts that colleagues have put in in 2021 and showcases the very best in video in the automotive industry. Jessica Richardson, new car sales executive at Nottingham BMW, [...]
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  • SsangYong expands network with Tees Valley addition
    • 04/05/2022
    • Posted by: Alan Feldberg
    • Category: News
    SsangYong Motors UK has added Tees Valley SsangYong to its nationwide dealer network. The Darlington-based site is a family-run business with a four-car showroom and has represented Mitsubishi for nearly 17 years. Apart from a comfortable customer experience, the facility also offers a large external forecourt [...]
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