New Car Code turns 50 ahead of ’26 plates
To mark the new ’26 vehicle registration, the Motor Ombudsman is celebrating the 50th anniversary of the New Car Code.
The Motor Industry Code of Practice for New Cars was set up in 1976 when three motor industry trade bodies came together to set an industry benchmark for the level of quality and service expected from vehicle manufacturers when consumers bought a new car.
Since then, the New Car Code has remained unrivalled in its scope and content within the sphere of new cars, while evolving in line with new technologies and trends in consumer buying behaviour to remain up to date and relevant.
With 50 vehicle manufactures signed up, it now covers 98% of all new car purchases in the UK.
Significant purchase
Bill Fennell, chief ombudsman and managing director of The Motor Ombudsman, said: “A lot has changed in the last 50 years. However, one factor has remained constant, namely that a car remains a significant purchase for many, and consumers are therefore seeking a high level of service and quality from vehicle manufacturers, and to buy into a positive brand experience and product that meets their expectations.
“Reaching half a century of service is a milestone worthy of celebration. The New Car Code’s longevity and near‑universal adoption demonstrates just how vital it has become in giving consumers clarity, confidence and protection when making such an important purchase. With a record level of manufacturer participation, and motorists benefiting from greater coverage than ever before, the Code’s impact has never been stronger.
“As we look ahead to the next chapter of the New Car Code, we remain committed to working closely with vehicle manufacturers to champion best practice and to further strengthening the Code’s reach and effectiveness.”
