Common heavy goods vehicle repairs identified

Warranty Solutions Group has revealed the UK’s most common heavy goods vehicle repairs.

It analysed almost 2,500 authorised HGV warranty claims dating back to July 2021 to present one of the clearest pictures yet of the faults affecting truck fleet.

Its data found that NOx sensors account for 14.1% of all authorised HGV warranty claims, followed by turbochargers (4.8%), engine ECUs (4.2%), AdBlue pumps (three per cent) and water pumps (2.1%).

Camshafts, EGR valves, alternators, brake chambers, radiators, brake APM units, starter motors, ABS wheel speed sensors and air compressors also featured prominently.

Across the entire dataset, the average HGV warranty repair was recorded at £1,558.50, with an average labour cost of £220.11 per claim and an average labour rate of £68.14 per hour.

Dennis Brett, claims director at Warranty Solutions Group, said: “One of the biggest misconceptions is that the highest repair bill represents the biggest reliability issue. In reality, it’s often the faults that occur repeatedly across thousands of vehicles that have the greatest commercial impact.

“A repair costing several hundred pounds but occurring time and time again across a fleet can ultimately have a greater financial impact than the occasional catastrophic engine failure.

“By analysing almost 2,500 authorised HGV warranty claims over five years, we’re able to identify patterns that simply aren’t visible from individual repairs. Claims intelligence gives us a unique understanding of how truck reliability is evolving and where operators are facing the greatest maintenance challenges.”

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