Fix Auto UK celebrates 20,000 Trustpilot customer reviews
Fix Auto UK has become the first and only vehicle repair network in the country to achieve 20,000 Trustpilot customer reviews.
It has reached this landmark in just under four years, achieving an average 4.7-star rating of ‘Excellent’.
Setting the standard is Fix Auto West Kensington, which has achieved 1,000 reviews with a five-star rating.
Managing director Ian Pugh said: “Securing 20,000 reviews is nothing short of phenomenal. It proves beyond doubt Fix Auto UK and every franchise partner continues to deliver an exceptional customer experience and it’s all there online for the world to see. Every single franchise partner has played a part in building this reputation, and I couldn’t be prouder.”
He added:
“When we first linked with Trustpilot, we did so knowing we were opening ourselves up to public scrutiny. But we had full confidence in our partners, and 20,000 reviews later, they continue to deliver.”
Customer service
Fix Auto West Kensington owner Hemal Amin added: “Customer service is key to our business’s continued success. I am extremely fortunate to have a team that carry out repairs to the highest quality and efficiently as possible.
“We work tirelessly to ensure we match their expertise with our own customer service. Recording five out five-star rating from 1,000 reviews is a great achievement and one we’re extremely proud of.”
