Fix Auto UK celebrates 10,000 Trustpilot reviews

Fix Auto UK has recorded 10,000 customer reviews on Trustpilot, achieving a collective 4.6-star ‘Excellent’ rating.

Managing director Ian Pugh said: “This is an incredible milestone in which all our franchise partner have played a pivotal role in achieving. We work tirelessly to ensure we collectively provide an industry-leading customer service. We can now unequivocally state Fix Auto UK delivers an exemplary service literally reinforced by 10,000 customer reviews and all for everyone to go online and see.”

Meanwhile, Fix Auto West Kensington maintained its own Trustpilot success; exactly 12 months on from being the network’s first repairer to reach 250 reviews, the London-based business became the only bodyshop to record 500 – with an exemplary five-out-of-five-star rating.

Owner Hemal Amin said: “Customer service is key to our business’s continued success. I am extremely fortunate to have a team that carry out repairs to the highest quality. The team and myself in the office work tirelessly to ensure we match their expertise with our own customer service. Recording five out five-star rating from 500 reviews is a great achievement and one we’re extremely proud of.”