Drivers fear footing the bill for recall repairs
New research has found that more than half of young drivers believe they will have to pay for recall repairs.
According to a survey of more than 1,000 drivers carried out by The Motor Ombudsman, 60% of motorists aged between 17 and 34 believe it will cost them money in the event of a recall.
It found that 56% of those aged 17 to 24 think they are liable to pay for recall repairs, while 62% of those aged 25 to 34 think the same.
However, only nine per cent of drivers over 55 believe they will have to pay for any repairs carried out as a result of a recall.
Misconception
Bill Fennell, chief ombudsman at The Motor Ombudsman, said: “At a time when many are feeling the pinch, it is essential that this misconception amongst the younger driving population about thinking they are liable for the cost of repairs under the recall programme does not act as a deterrent for not following the recommendations of vehicle manufacturers by deferring essential work needed.
“The recalls scheme is a long-established and effective safety net for consumers to be aware of any known issues as and when they arise, to give the means to put them right, and to never be out of pocket.
“As a new driver, there’s often a lot to learn about the car purchase and ownership journey. We therefore have some easily accessible and digestible resources on our website for motorists to stay up to speed and be familiar with how the recalls process works, as well as being able to check if a specific car is impacted by one.”
