The Motor Ombudsman

The Motor Ombudsman has opened a new hub in Liverpool to meet growing demand for its services. The expansion comes after demand for its Alternative Dispute Resolution (ADR) service grew […]

The Motor Ombudsman has revealed the nominations for this year’s Star Awards. The Star Awards have been designed to celebrate the achievements and recognise individuals and Motor Ombudsman members who […]

New research has found that more than half of young drivers believe they will have to pay for recall repairs. According to a survey of more than 1,000 drivers carried […]

A new study commissioned by The Motor Ombudsman has revealed a growing reliance on AI from car buyers looking for their next vehicle. It surveyed 1,100 drivers and found that […]

The Motor Ombudsman has unveiled a new online hub to support motorists driving in Europe. Drive Europe includes information about road rules and regulations on the continent, including low emission […]

Spectrum Insurance Services has joined the Motor Ombudsman Code of Practice for Vehicle Warranty Products. Signing up to the Chartered Trading Standards Institute (CTSI)-approved Code underlines Spectrum’s commitment to exceeding legal […]

Rising costs have been identified as the most significant challenge for bodyshops this year. According to the Motor Ombudsman’s annual survey of independent garages and franchise dealer workshops, 75% identified […]

The Motor Ombudsman has formed a partnership with AA Approved Garages to expand the number of independent garages adhering to its Code of Practice for Service and Repair. The partnership […]