AX and Motor Assist develop incident management portal
AX and Motor Assist are combining expertise to offer fleets, dealers and insurers a new comprehensive incident management portal.
Providing data analytics and insights, the portal is intended to streamline the claims process and provide users with instant status updates.
With AX focussed on providing credit hire services and Motor Assist offering full incident management, the solution will enable quicker and more accurate decisions while also helping partners to manage risk more effectively.
Motor Assist also provides a specialised mapping service, enabling data from one provider to be seamlessly mapped onto Motor Assist systems. This ensures new partners experience an uninterrupted supply of data even when transitioning between providers, saving time and improving efficiency.
Scott Hamilton-Cooper, chief commercial officer at AX, said: “We have been investing to evolve our businesses into a vertically integrated service provider. The accident aftercare sector has desperately needed to change, and by embracing innovative solutions to problems our partners experience all the time, we are helping them to meet their strategic goals.
“With this new portal and our increased data integration, we can ensure a seamless and consistent flow of data across our services which maximises our operational efficiency and that of our partners.”
