Fleets failing to exploit tech innovation

Fleets of all sizes could benefit more from technology that helps manage incidents, according to a new white paper by AX.

The study by the AX Motor Assist team, the end-to-end motor claims and accident management service, found that uptake of technology among fleets is modest, with only 57% using simple GPS trackers, the most popular form of technology used.

Utilisation of other technologies, including fleet management software (43%) and telematics data to monitor driver behaviour (35%) is even lower than that of GPS trackers.

However, the study found that 90% of respondents said technology can reduce vehicle off road time following an incident. Over three quarters of those surveyed (76%) said technology saves between one and four days of off-road time per incident.

Nearly two thirds (59%) of respondents said technology also reduces the frequency of incidents, yet the survey found that only 74% of respondents said that they have a driver safety programme in place.

Scott Hamilton-Cooper, chief commercial officer at AX, said: “GPS tracking technology has been available for some time now, so it is surprising that it is not utilised more widely. Every fleet, large or small, can benefit – but only if they act on the data or use technology to inform decision-making. If human resources are scarce, this is where an outsourced partner is essential.”