SsangYong names new aftersales manager

SsangYong Motors UK has appointed Thomas Holyoak as regional aftersales manager.

He will report to aftersales director, Mark Burrows.

Holyoak has a wealth of experience in aftersales having started his career in 2004 with Parkway Motor Group. During his 18 years with the company, Thomas has held several key roles within the organisation, starting as a vehicle technician, working up to service manager and latterly aftersales manager.

He said; “SsangYong is known for its impeccable levels of servicing and customer care, and I am delighted to be joining the team at such an exciting time. SsangYong product keeps going from strength to strength, delivering exceptional value for money whilst ensuring great reliability and quality. I am very excited to be joining this growing network and looking forward to the journey ahead.”

Thomas, who will be responsible for franchised dealers in the east and southeast of England, will implement processes to aid continuous improvement, the development of projects that help to raise the standards of customer care and increase profitability for the SsangYong network.

Burrows said: “We are particularly delighted that Thomas is joining us. Our priorities are customer care and dealer network development and Thomas has impressive credentials in these vital areas. His drive and impetus will help us in our continued quest to raise standards and I am confident that Thomas will prove to be an experienced and valuable asset to the SsangYong team.”