Roadside (Garages) Kia wins industry accolade

The Motor Ombudsman has awarded the National Garage Star trophy in the 2022 Star Awards to Roadside (Garages) Kia.

The family-owned and long-established dealership in Coleraine, Northern Ireland won the award ahead of nearly 1,500 online nominations submitted by customers.

The 24 finalists were chosen based on the accounts submitted by consumers as to how a franchise dealership, independent garage or body repair centre, or a staff member working for one of these organisations, went above and beyond to assist them, and whether this was a standalone or a repeated act of going the extra mile.

David Boyd, director of Roadside (Garages) Kia, said: “We are thrilled to have won both the trophy for Northern Ireland, and this year’s coveted National Garage Star Award. We faced very stiff competition in the final few, so it was a nice surprise to have been chosen by the judges and emerge with the top prize.”

Bill Fennell, chief ombudsman and managing director of The Motor Ombudsman, said: “The Star Awards show first-hand the high calibre of businesses that are accredited to our Motor Industry Codes of Practice, and put many great examples and personal accounts of how individuals excel and go above and beyond to help their customers, firmly into the spotlight. We would like to congratulate all those who were nominated, highly commended and who won an award, including of course, our National Garage Star winner – Roadside Garages.”