Revive celebrates customer-review landmark

Rugby-based SMART repair specialist Revive! has surpassed 20,000 ‘Excellent’ or ‘Great’ reviews from customers on the consumer review website, Trustpilot.

The milestone coincides with Revive! celebrating its best-ever monthly sales in March 2022 and comes just after the company announced plans to recruit a further 200 SMART repair technicians over the next five years, while also increasing network sales to £40m and growing its repair network to more than 100 franchises.

Revive! joined Trustpilot in September 2018, and now has more than 20,000 reviews with a 4.9 overall rating and 98% of customers rating their experience as either ‘Excellent’ or ‘Great’.

Revive! managing director, sales and marketing, Mark Llewellyn, said: “It’s clear that Revive! is growing. This latest achievement is further proof of our commitment to building the UK’s biggest and best SMART repair organisation. Delivering outstanding levels of customer service has always been essential to our success, so it’s no surprise that Revive! has maintained such a high Trustpilot rating on our way to 20,000 reviews.”

UK operations director Andy Hupfield, added, “Reaching this Trustpilot milestone is another step towards our goal of growing our network to 100 franchises and 400 technicians by 2028.