Kia introduces new fleet SMR service

Kia has launched the ‘Kia Business Service Promise’, designed to keep fleet and business customers mobile by providing quality-assured service, maintenance and repair.

Using only genuine parts and with all work completed according to Kia’s official servicing schedules and best practices, the service is available across all of Kia’s 192 UK dealer partners.

The promise also guarantees that all cars receive a free vehicle health check on every visit, and are kept up-to-date with the latest software updates installed free of charge.

John Hargreaves, general manager for fleet and remarketing at Kia UK, said: “Fleets traditionally miss out on all the benefits associated with main dealer servicing, because there is a fear that they’re more expensive or that they’re mainly focused on retail customers – meaning fleets miss out on Kia-trained service technicians, genuine parts and maximum residual values.

“The Business Service Promise is multi-faceted in its approach, offering businesses several reasons to maintain their vehicles at a Kia dealership. Firstly, the highly competitive labour rates ensure Kia dealerships don’t cost a premium over alternatives. Secondly, fleets can be reassured by fixed costs for typical repair work, as well as that their driver will be kept on the road with our no quibble policy for any warranty work. As a consequence of choosing our Business Service Promise, fleets will also benefit from a main dealer service and repair history, which helps with improved residual values.”