DWV celebrates consumer trust
- 18 January 2022
- Posted by: Alan Feldberg
- Category: News
Smart repairer Dent Wizard Ventures (DWV) has reached an industry milestone by recording over 11,000 reviews on Trustpilot.
DWV currently holds an average TrustScore of 4.8 out of 5, with 92% of respondents giving the business an ‘excellent’ rating. With over 11,000 reviews now on the platform, this is a huge success for DWV and a first in the industry, after the company signed up to Trustpilot in September 2018.
In 2021, DWV, based in Leeds, completed approximately 170,000 vehicle repairs across the UK, fixing alloy wheel damage, paint scratches and dents. The company is already aiming to top that number in 2022, with its network of skilled, experienced technicians serving customers nationwide.
Chris Wood, DWV managing director, said: “I am extremely proud of everyone at DWV for contributing towards this milestone. Customer service is at the top of our priorities, and to know that we are providing such excellent results countrywide is testament to the quality of work that the DWV team provides.
“We engage with Trustpilot on a regular basis, and take every single bit of customer feedback on board. The fact that the overwhelming majority of these 11,000 reviews is ranked ‘excellent’ is even more reason to celebrate, and we want to thank our customers for helping us achieve this milestone.
“Our technicians always encourage feedback after completing their jobs – it is a vital way to learn from our work and develop our services. We hope to see many more reviews in the future.”