‘A pivotal moment for the business’

Three months after revealing plans to expand and develop a secondary site, Fix Auto Mid Devon owner Louise Woolacott and her daughters Erika and Alena have now opened the doors to Fix Auto Newton Abbot.

The 6,000 sqft state-of-the-art repair centre has been designed and developed to complement their existing site and further cement the network’s position in the region.

When volumes allow, the new venue will have the capacity to repair more than 25 vehicles a week.

In order to maximise the workspace and ensure enough area for 18 work bays, they have installed two external ‘pods’ to house the main spraybooth and a bespoke-designed ADAS booth. Access to those units will be gained from inside as the building’s layout lends itself to a fluid and efficient workflow. The new site will also be ready to accommodate electric vehicle charging and repairs.

Louise Woolacott said: “It’s truly an exciting and pivotal moment for the business. We have been talking about a secondary repair centre for more than five years and here we are, after so much hard work, with Fix Auto Newton Abbot finally open for business.

“Unfortunately, things haven’t gone according to plan with our timetable as we’ve incurred many unforeseen issues largely caused by the coronavirus pandemic and Brexit. But, I am delighted to say, all that is behind us and we can finally start a new chapter for the family and our loyal and hard-working team led by our manager Dominic Lamb who, as I’ve said previously, has been instrumental in making it all possible.”

Fix Auto UK managing director Ian Pugh, said: “It is an incredible achievement under the current situation and a huge step for their business. To see one of our franchise partners invest significantly for the greater good of their business and the network is truly inspiring and I wish them, and all who have made this possible, all the very best.”