Cazoo unveils AI-powered call summaries
Cazoo has introduced AI-powered call summaries for dealerships to help them handle enquiries better and increase conversions. The tool records and analyses customer calls to identify and extract key topics […]
Cazoo has introduced AI-powered call summaries for dealerships to help them handle enquiries better and increase conversions. The tool records and analyses customer calls to identify and extract key topics […]
Cazoo has strengthened it leadership team with the appointment of Brook Bishop as chief commercial officer. Bishop has extensive senior management experience in the automotive sector, joining from Motorway where […]
Electric and hybrid demand is outstripping supply, according to new analysis from Cazoo. It reported that searched for electric vehicles have doubled year-on-year, while hybrid searches have increased by 14%. […]
Average used car prices fell by 0.9% in June making it six straight months of decreasing values, according to the latest Cazoo Market View. It found that average prices decreased […]
Cazoo has added WhatsApp functionality to its mobile website and app. The upgrade, delivered in response to requests from dealers, will enable car buyers to communicate directly with retailers via […]
New research has found that nearly three quarters of car buyers still prefer to complete their vehicle purchase through a dealership. According to the latest Cazoo Consumer Insight Panel, 72% […]
As the cost-of-living crisis continues, affordability is driving customer behaviour in the UK’s used car market. According to the latest analysis from Cazoo, average used car prices in May rose […]
Cazoo has promoted Lucy Tugby to chief marketing officer to work closely with dealers and lead the next phase of the company’s marketing strategy. Tugby joined the business in 2019 […]
Nearly a quarter of car buyers expect their next vehicle to be electric, according to new research from Cazoo & Motors. Its Consumer Insight Panel polled over 2,000 buyers and […]
Thomas Orthgiess has joined Cazoo as chief product officer from leading French automotive marketplace La Centrale. Previously he was head of consumer core at mobile.de, Germany’s biggest online vehicle marketplace. […]
Used car marketplace Cazoo has unveiled a new ChatGPT app for prospective car buyers. The app replaces traditional search filters with a conversational AI search tool which enables motorists to […]
New research has found that rising fuel prices are driving interest in electric cars, with a poll finding that £2 a litre is considered the tipping point. According to the […]