A frequently aired objection to improvement and change is that data can’t replace intuition. The fact is, it’s the other way around – intuition cannot replace data. This webinar, presented by James Clifford from ARC Support Services, is the story of how a skilled technician disregarded the accurate instructions contained within a job card, ignoring the data that had been used to compile the safe and appropriate repair specification, required to reinstate the vehicle. Sign up clicking here.