iRG Repair Group celebrates Enterprise award
iRG Repair Group is celebrating after its Merthyr site won the prestigious Best Customer Repair Partner award at the Enterprise 2026 Repair Partner Awards.
The Enterprise awards, which took place at the Hilton at St George’s Park, recognise outstanding customer service and performance over the course of 12 months.
The accolade followed iRG Pontypridd collecting a regional Net Promoter Score Award based on customer feedback. It joined iRG Merthyr and and iRG Newport in winning similar NPS awards recently.
Lee Wallbank, managing director, iRG Repair Group, said: “We’re extremely proud of our partnership with Enterprise Rent-A-Car and to have been named as one of its Best Customer Repair Partners alongside winning an NPS Award from them for the third time in quick succession is a fantastic achievement for every member of the iRG team.
“These awards recognise the consistent and unstinting commitment of every member of staff and reinforces our reputation for delivering outstanding customer services and quality repairs across the group.”
Richard Scorah, group vehicle operations manager, Southwest England & Wales, Enterprise Rent-A-Car, said: “Their recognition as Best Customer Repair Partner in the South-West is thoroughly deserved and reflects the dedication, professionalism and customer-first approach demonstrated by the entire team.
“We are also delighted to see iRG Pontypridd recognised with the NPS Award, highlighting the strength of the wider iRG network and its commitment to delivering exceptional customer experiences.”
Repair Partner winners:
- Best Fleet Repair Partner – Ireland: PARC (Ennis)
- Best Fleet Repair Partner – South East: Fast Track ARC
- Best Customer Repair Partner – South East: Nova Automotive Group Colchester
- Customer Excellence Award: Fix Auto Mid Cheshire
- Customer Repair Winners: IRG Merthyr, Alton Cars Huddersfield, and Wrights Accident
