EAC Telford celebrates Servicesure Autocentre award

Family-owned repair group EAC Telford has won the Customer Service trophy at the 2026 Servicesure Autocentre of the Year awards.

The awards were held at the Concorde Conference Centre in Manchester and recognised excellence across the GSF Car Parts Servicesure Autocentre network.

The Customer Service award celebrates businesses that have gone the extra mile and consistently delivered an exemplary level of service to consumers.

Mark and Jayne Kettle, EAC Telford owners, said: “Winning in such a competitive category is a real credit to our team’s dedication and commitment to the highest level of service throughout a customer’s journey with us. Our customers are the heartbeat of our business, and we’re incredibly proud to see our hard work recognised with this fantastic award, which will be displayed in our reception area for everyone to see when they walk through our doors.”

Steve Horne, CEO, GSF Car Parts, added: “The Servicesure Autocentre of the Year Awards are a very special occasion, where we shine the spotlight on businesses within our nationwide network that consistently raise the bar for customer service.

“EAC Telford is a prime example of the lengths that repairers go to, so as to ensure ultimate customer satisfaction, and is a philosophy which exemplifies what the Servicesure Autocentre network stands for across the nation.”

Award winners:

  • Customer Service Award: EAC Telford
  • EV Garage of the Year: EAC Telford
  • Fleet Garage of the Year: Magnet Autos
  • Supplier of the Year: YUASA
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