Hyundai Motor UK partners AX and Avant

Hyundai Motor UK has appointed AX Motor Assist as its accident management partner while Avant will manage its approved bodyshop programme.

The strategic agreements will support Hyundai customers following an incident, delivering a smoother claims journey and ensuring customers are kept informed while their vehicles are repaired to manufacturer-approved standards.

The new programme is scheduled to launch in December.

Stuart Rathbone, head of aftersales commercial at Hyundai Motor UK, said: “The new partnerships with AX Motor Assist and Avant represent a significant step forward in how we support Hyundai owners following an accident.

“By bringing together specialist accident management expertise and a strengthened manufacturer-approved repair programme, we are creating a more seamless customer journey that keeps drivers informed, gets vehicles repaired correctly and helps customers get back on the road as quickly as possible.”

Dominic Anderson-Gordon, head of AX Motor Assist, added: “We are delighted to partner with Hyundai Motor UK and support its customers with a market-leading accident management solution. Our focus is on delivering a fast, transparent and customer-centric experience, supported by innovative technology, expert claims handling and a commitment to keeping customers mobile throughout their repair journey.”

Mark Johnstone, group managing director at Avant, concluded: “We are proud to be appointed as Hyundai’s bodyshop programme partner. Working closely with Hyundai and its repair network, we look forward to delivering a high-performing manufacturer-approved programme that supports repair quality, customer satisfaction and network development across the UK.”

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