Wessex Fleet expands SMR contract with Fleet Assist
Wessex Fleet has extended its SMR contract with Fleet Assist while also rolling out a new authorisation service to help repair cars quicker.
As part of the high value service, jobs quoted for major repairs will be manually referred to Fleet Assist, who will analyse the quote, suggested repair method and labour time to ensure they are within budget and timeline parameters.
Meanwhile, Fleet Assist will also support Wessex Fleet manage service and MOT bookings during workload peaks.
Wessex Fleet director Simon Naylor said: “Our operations and maintenance team has an excellent relationship with the Fleet Assist team, and they work together to efficiently manage the higher value SMR jobs as well as supporting with service bookings at peak times.
“When we need additional support with highly technical assistance or downtime management, we call upon the Fleet Assist team. We value their opinion and expertise as a sounding board for an educated opinion to support or challenge a position.”
Technical skills
Garry Winckley, Fleet Assist’s business development director, added: “Our team’s technical skill set is supported by recognised industry reference data, regular training and insights from industry forums, to ensure we are up to date with the latest vehicles and technology.
“We are well placed to support Wessex with the efficient running of its service bookings and maintenance authorisation processes.”
