TNS 365 wins major breakdown support contract
Commercial vehicle support services specialist TNS 365 has been appointed to provide breakdown and maintenance support for Kenneth Howley Transport.
Kenneth Howley operates a mixed vehicle fleet, offering pallet distribution, general haulage and specialist transport services.
The appointment follows a successful working relationship that began in April 2024 and has since developed into a long-term arrangement.
Aiden Eustace, operations director at Kenneth Howley Transport, said: “From the first time we used TNS 365, we have used their services exclusively for any breakdown or maintenance issues that our own team have been unable to attend.
“The information provided is consistent and thorough and the pricing is uniformly reasonable, regardless of the nature of the work. Also, the level service has greatly improved for us, since we gained access to the portal, as it enables us to communicate and track jobs in real time. Plus, the high level of support helps us maintain a reliable fleet, which in turn ensures we meet the service expectations of our own customers.”
He continued:
“Although all correspondence can be handled online, it is always good to speak to TNS 365 directly by phone or during site visits and particularly helps with time-sensitive issues.”
TNS 365 provides a round-the-clock nationwide breakdown and recovery service for commercial vehicles, in addition to scheduled maintenance and compliance support, along with roadside assistance, routine inspections, mechanical repairs, compliance checks, and defect management.
