Motorpoint names new COO

Independent retailer Motorpoint has appointed Kalwant Singh as its new chief operating officer (COO).

He joins from Dreams, where he spent three years as COO.

In his new role, Singh will focus on driving operational performance and strengthening quality standards to ensure the Motorpoint customer experience reflects Motorpoint’s four brand pillars: quality, value, service and choice.

He said: “I’ve been impressed with the culture and values of the team and how supportive everyone is to drive through positive change, coupled with their desire to succeed and be very proud of being part of the Motorpoint journey.”

Motorpoint CEO, Mark Carpenter said: “We are absolutely delighted to welcome Kal to Motorpoint and are thrilled to have someone of his talent and calibre and with such a keen commitment to operational excellence join our team.

“This is a critical time for Motorpoint as it is for the UK automotive retail sector. The entire space in which we operate is becoming increasingly competitive and factors like the cost-of-living crisis make it even more important than ever that our customers not only have the best quality product with the promise of unbeatable prices but also have the best possible customer experience when they shop with us in-store or online.”

The appointment follows the arrival of new chief digital officer Andrew Thomson in mid 2022.