Robins & Day reaches review milestone
- Posted by: Alan Feldberg
- Category: News
Robins & Day has passed 10,000 reviews on TrustPilot, achieving an overall customer rating of 4.6.
The dealership group has 29 sites across the UK, 17 of which are now multi-franchise.
Its TrustPilot rating underlines the hard work of the Robins & Day teams to provide the best experience, from initial enquiry all the way through each stage of the purchase journey with aftersales support.
While the group has an overall rating of 4.6, 20 of its locations have a rating of 4.8 or higher.
James Weston, Robins & Day chief executive said: “We pride ourselves on providing excellent customer experience and working hard to anticipate customer needs. I’m really pleased to see this reflected in our Trustpilot score, with now over 10,000 reviews, it’s a strong indication of the positive experiences our customers are having when dealing with us.
We’re at an exciting point as our investment continues in premises to welcome new brands. We’re determined to ensure this improved experience continues to be reflected in our customers opinions.”
The news comes after Robins & Day announced it is changing its name to Robins & Day by Stellantis &You UK. This is the first stage of a transition to Stellantis &You UK by 2023.