Partners deliver new diagnostics solution

Mitchell and asTech have introduced a new diagnostics solution intended to improve customer service and efficiency by centralising document management and distribution.

The solution, MD-OE22, combines asTech’s patented OEM scanning device and remote services with Mitchell’s cloud-based ecosystem and collision repair software, enabling technicians to perform proprietary OEM scanning and programming while accessing scan reports, invoices and a full suite of repair management technologies.

It also standardises all scan reporting across the entire Mitchell Diagnostics product suite, allowing collision repair facilities to produce consistent, easy-to-understand repair documentation for insurance carriers and vehicle owners.

Cris Hollingsworth, president of asTech parent company Repairify, said: “We are honoured to work with Mitchell, a top North American provider of automotive claims and collision repair solutions. The integration of our innovative technologies can help our customers improve efficiency as they seek to restore vehicles to OEM specification quickly, safely and accurately.”

Jack Rozint, senior vice president of repair sales at Mitchell, said: “asTech is a market leader in OEM remote diagnostics. Through our collaboration, Mitchell customers can access best-in-class OEM and aftermarket scanning with advanced cloud-based document management for all scan types. Mitchell’s open platform delivers the technology repairers and insurers need for nearly every stage of the claims process.”