Hunter headhunted by Intelligent Motoring
- Posted by: Alan Feldberg
- Category: News
Intelligent Motoring has appointed Alan Hunter as its new head of repairs to enhance the consumer experience and cost efficiencies for its Warranty Assist and MotorEasy customers.
He joins with 15 years’ experience at LeasePlan, and has also worked at the Financial Ombudsman Service and the BVRLA.
His focus will be working with Intelligent Motoring workshop partners to continue to provide cost effective, quality repairs while also looking to grow its network of workshops.
Hunter said: “As motorists feel the economic pinch, they are seeking aftersales solutions which they can trust to be accountable, providing tangible peace of mind in the event of a service, maintenance or repair. As head of repairs, I will oversee the claims engineers and support the claims and appeals teams, where maximising value for the end customer will be at the top of my agenda.”
Duncan McClure Fisher, CEO of Intelligent Motoring said: “With a network today of over 10,000 garages across the UK, there is no underestimating the importance of the new role of head of repairs to our business. With his vast experience, Alan is ideally placed to develop and grow our team, whilst ensure the spirit of our vehicle ownership solutions remains, enhancing the customer’s journey while maximising long-term dealer relationships.”