BCA announces major online upgrades
- Posted by: Alan Feldberg
- Category: News
BCA has launched a suite of new digital tools to make it easier for customers to do business with them.
Major digital upgrades have been announced to BCA Search, Partner Finance, MyBCA Selling and Online Proxy Bidding.
The new and upgraded Vehicle Search delivers superior filtering, enhanced features and improved search results. There is a new colour coded summary for BCA Assured and BCA Essential Check reports, instantly giving customers the information they need when searching for stock.
The search links seamlessly to new prompts on the BCA homepage to help buyers locate vehicles by a range of pre-specified criteria, such as newly listed, vendor type or grading.
Meanwhile, the BCA Partner Finance Online function allows customers to submit their vehicle transfer requests online directly from within the MyBCA customer portal. It makes managing stock financing options even easier and gives customers the tools they need to manage transfer requests on their auction purchases at BCA efficiently, saving time and providing visibility of the status at every stage.
The MyBCA Selling platform is a new digital tool to view and manage the stock customers sell through BCA. The service tracks vehicles from the moment they arrive at BCA remarketing centres up to when they are allocated to sale. The dashboard provides an overview of all stock entered by the customer and status updates as vehicles progress through the workflow, highlighting vehicles that will be on sale over the next 24 hours, with search, sort and notes functions as well as export information to help customers track their sale stock.
BCA’s new online Bulk Proxy Bidding function helps buyers quickly review and amend their placed bids on stock in BCA’s online sales programme.
Stuart Pearson BCA COO UK said: “These new digital tools make it even easier for customers to do business with BCA, from the initial search for stock and proxy bidding, to financing their auction purchases and tracking vehicles they are selling. These tools introduce efficiencies and streamline service provision for buyers and can be conveniently accessed at any time via BCA Online whenever they are needed.”