• The European new car market is on track for a full calender year of growth, with November sales up by 1.3% compared to the same month last year, according to the latest analysis from JATO Dynamics 0 Comments More
  • This is the first look at a new Advanced Engineering Centre being established at the University of Brighton. 0 Comments More
  • Archetypal hybrid heads list of fastest selling used cars for December 0 Comments More
  • World-first technology connects cycle helmets with cars: Volvo Cars and POC to demonstrate life-saving wearable cycling tech concept at International CES 2015 0 Comments More

Latest News

  • 19 December, 2014

    Hood takes TrustFord post

    Ford of Britain's wholly owned dealer group, TrustFord, has appointed Steve Hood as chairman and chief e...

  • 19 December, 2014

    Camps gains action support

    According to law firm Camps, more than 250 current and former shareholders in Quindell have registered i...

  • 18 December, 2014

    Ageas partners with Virgin Money

    Ageas UK and Virgin Money have entered into an agreement that will see both businesses work together to...

  • Pick ‘n’ mix

    With the pending launch of the Audi Q7 which uses a transverse matrix (MQB) platform made of steel and aluminium, and with the rec...
  • Distribution unwrapped

    It’s been a year of change for the distrib...

  • Gun slingers

    With masses of products constantly thrown...

  • Cut to the chase

    With profitability under pressure and key-...

  • Rapid recognition

    Rapid recognition
  • Crush course to success

    Crush course to success
  • Moving on up

    Moving on up
  • Smart moves

    Smart moves
  • Industry interview

    David Punter, head of sal...

    This month bodyshop sits down with David Punter, head of sales for bodyshop and insurance at Glass’s, to...

  • Industry interview

    Colin Hagan, managing director, Riverpark...

  • Insurance focus

    Gary Lobb, head of operations, Ageas

  • Insurance focus

    Barry Street, Covéa Insurance

Evans Halshaw Jobs RTA Solutions provide accident management and replacement vehicles
truck and cv Thatcham Repair Aware

Special Feature

Pick ‘n’ mix

With the pending launch of the Audi Q7 which uses a transverse matrix (MQB) platform made of steel and aluminium, and with the recent unveiling of Ford’s lightweight concept car which uses advanced, mixed...

More Details

Read the new digital version of this month's magazine or browse our archive dating back to 2005

View Now

Providing the foundations for a successful career, this valuable resource brings together the fundamentals of vehicle damage appraisal.

This guide will NOT tell you how to use a computerised Estimating System but how to find and cost all the damage, on time, everytime!

Designed for both new and experienced vehicle damage assessors and compiled by industry expert Dave Shepherd, a leading member of the Estimating Accreditation and Systems Transparency (EAST) team, the VDA Manual is a culmination of his unrivalled industry knowledge and many years’ hands-on experience. Dave also played a pivotal role in shaping the current ATA Vehicle Damage Assessor (VDA) Accreditation qualification.

Published by Plenham, the manual is written in a clear, concise and accessible style designed to instil professional good practice in all VDAs. It is an easy-to-use reference guide for all those involved, from the newest recruit to even the most experienced assessor.

The Vehicle Damage Assessor's Manual can be purchase for £79.95

To order your copy, click Buy Now* or call Emily Miles on 01296 642820

*If you would like to pay by cheque please call Emily Miles or click here for an order form.
Please note that manual will only be dispatched on receipt of payment.

Contents include:

The fundamentals of damage appraisal

Customer service

Upselling

Light accident damage

Moderate accident damage

Heavy accident damage

Theft damage

Vandalism

Bodyshell changes

Fire damage

Steering and suspension

Contract repairs

Supplementary assessments

"A great piece of work - this manual should become the bible for assessors"

Adam Murray, President Elect,

Institute of Automotive Engineer Assessors

Design & Programming
NIBS Spectrum