• Used car buyers overlook warranty terms
    • 12/10/2022
    • Posted by: Alan Feldberg
    • Category: News
    New research has found that more than half of used car buyers only skim read extended warranty terms. The study of 500 UK drivers was commissioned by the Motor Ombudsman and carried out by YouGov. It found that 51% only skim through warranty terms and conditions to get a basic understanding of the components [...]
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  • Regional ranges in insurance premiums
    • 29/09/2022
    • Posted by: Alan Feldberg
    • Category: News
    New data has revealed wild variations in insurance premiums according to region in the UK. According to insurance comparison platform Quotezone, drivers in London are forking out considerably more than drivers in other parts of the UK, with average premiums in the capital nudging close to £800. However, that [...]
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  • ‘Blatant deception’ revealed
    • 21/09/2022
    • Posted by: Alan Feldberg
    • Category: News
    A former detective and now managing director of Kent-based Claims Management and Adjusting (CMA) has revealed what he considers to be ‘one of most blatant attempted deceptions I’ve seen in all my years as a motor insurance fraud investigator.’ Philip Swift said that last October Octavian Radu from Oxfordshire [...]
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  • Insurers still first call for stranded motorists
    • 14/09/2022
    • Posted by: Alan Feldberg
    • Category: News
    Research commissioned by independent road safety charity IAM RoadSmart has revealed that British motorists are most likely to call their insurance provider first following a collision, rather than the police, a family member, or a friend. The survey, which asked 1,004 motorists who they would call in the event of a [...]
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  • Fraud figures down
    • 30/08/2022
    • Posted by: Alan Feldberg
    • Category: News
    A crackdown on fraud is paying off with the Association of British Insurers reporting that both the number and cost of dishonest claims has reduced in the last year. However, the average detected fraud still stood at a record £12,282. According to ABI figures, fraud claims fell by five per cent to 89,000 in [...]
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  • Crash for cash scams spreading
    • 27/06/2022
    • Posted by: Alan Feldberg
    • Category: News
    The Insurance Fraud Bureau says it has found evidence that ‘crash for cash’ fraudsters are starting to operate in new areas in the UK. The ‘crash for cash’ scam sees fraudsters slam on their brakes in congested areas so the car behind drives into the back of them, then claiming compensation. The IFB said [...]
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  • Aviva introduces AI to claims
    • 27/04/2022
    • Posted by: Alan Feldberg
    • Category: News
    UK insurer Aviva has signed an agreement with Tractable to improve the accuracy and efficiency of UK motor claims by using artificial intelligence (AI). Tractable develops visual AI to aid in the repair of cars and homes by using photos to assess damage enabling the accurate calculation of repair costs within [...]
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  • Motor premiums down to 2016 levels
    • 04/05/2021
    • Posted by: Alan Feldberg
    • Category: News
    The average price motorists paid for their motor insurance in the first quarter of 2021 fell to its lowest level since 2016. According to the ABI’s latest Motor Insurance Premium Tracker, the average price paid for comprehensive motor insurance in the first quarter of this year was £436. This was down £32 on [...]
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  • Rebuilding Trust In Insurance (webinar)
    • 22/04/2021
    • Posted by: Simon Wait
    • Categories:
    A panel of industry figureheads will share their expertise and first-hand experience on how insurers are trying to rebuild trust in the industry following a tumultuous 12 months, and how they are planning to use the disruption to reshape the customer-insurer relationship for the [...]
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  • ABI calls for national cyber database
    • 23/05/2016
    • Posted by: Simon Wait
    • Category: News
    The ABI is today calling for a national, anonymised database recording details of cyber incidents at businesses to be established in order to help the UK become a world leader in cyber insurance. The not-for-profit database would contain details of cyber incidents including business interruption losses, ransom [...]
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