ICO

ICO investigating car finance claims spam messages

The Information Commissioner’s Office is investigating five companies suspected of sending 170 million spam car finance claims messages. The investigation is being carried out in partnership with the Financial Conduct […]

Regulators target bad practice in motor finance claims

A number of regulatory bodies are working together to tackle high fees charged by claims management companies dealing with motor finance claims. The Financial Conduct Authority (FCA), Solicitors Regulation Authority […]

Cold callers encouraging false claims

One of the UK’s largest accident claims companies is encouraging customers to exaggerate injuries for profit, an undercover investigation by the Sunday Times has revealed. Staff at Complete Claim Solutions […]