FOS

NFDA enhances communications between dealers and FOS

Communication between dealers and the Financial Ombudsman Service has been enhanced following a new initiative from the National Franchised Dealers Association (NFDA). It has introduced a new dedicated contact information form […]

Car finance complaints reach record levels

The Financial Ombudsman Service has reported that car finance complaints have risen to record levels this year. The spike has been driven by the ongoing commissions scandal, with FOS data […]