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AX Group commits to Consumer Duty – calls on others to follow
- 20/05/2024
- Posted by: Bob Malkowski
- Category: News
AX Group commits to Consumer Duty having announced that it will operate in accordance with the principles of the Financial Conduct Authority’s Consumer Duty throughout its operations. AX has called for more businesses in the claims sector to follow suit by adopting the framework which came into force in [...] -
FCA announces insurance crackdown
- 21/09/2023
- Posted by: Alan Feldberg
- Category: News
The Financial Conduct Authority has told motor insurers they are falling short of new Consumer Duty regulations and warned them to improve services within three months or face penalties. In a letter to insurers, it has asked them to check if their policies are offering value for money after identifying cases where [...] -
Dealers urged to prepare for Consumer Duty
- 15/06/2023
- Posted by: Alan Feldberg
- Category: News
Dealers are being advised to reassess the customer journeys and deal processes within document management and DMS platforms ahead of the introduction of the new Consumer Duty regulations on 31 July 2023. The warning comes from automotive technology company Mad Devs, which supports dealers across the UK with its [...]