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Motor Ombudsman marks Code of Practice milestone
- 15/07/2024
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman is marking 15 years since its Motor Industry Code of Practice for Vehicle Warranty Products was unveiled. The Code, which has received more than 22,500 contacts from customers to date, was launched to drive up standards in the provision of extended vehicle warranty products. A total of 18 [...] -
INEOS Automotive joins Motor Ombudsman code
- 10/07/2024
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has announced that vehicle manufacturer INEOS Automotive has secured accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for New Cars, and Vehicle Sales. It joins a portfolio of 45 carmakers in the UK that have so far pledged to industry [...] -
Händler Protect follows Motor Ombudsman Code
- 19/06/2024
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has announced that vehicle warranty provider Händler Protect has joined its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for Vehicle Warranty Products. It is one of 18 organisations to sign up for the Code, which ensures a number of best practice [...] -
Motor Ombudsman receives record high repair complaints
- 24/04/2024
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman received more service and repair cases than ever before in the first quarter of the year. It recorded 1,604 new cases from January to March, which equates to a 35% rise on the same period in 2023 and exceeds the previous high quarter total of 1,372, which was recorded from October to December [...] -
Warranty First signs up to Code of Practice
- 01/08/2023
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has welcomed Warranty First to its long-established Chartered Trading Standards Institute (CTSI)- approved Motor Industry Code of Practice for Vehicle Warranty Products. The Peterborough-based organisation is the second business to join the Code so far in 2023 and means 18 organisations now [...] -
Motor Ombudsman partners with AA Approved Garages
- 26/07/2023
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has formed a partnership with AA Approved Garages to expand the number of independent garages adhering to its Code of Practice for Service and Repair. The partnership will also make its automotive industry-specific Alternative Dispute Resolution (ADR) service available to more businesses and [...] -
Motor Ombudsman expands Code to mobile repairers
- 24/05/2023
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has expanded the coverage of its Motor Industry Code of Practice for Service and Repair to include mobile mechanics, tyre fitters, and smart repairers. The comprehensive Chartered Trading Standards Institute (CTSI)-approved Code aims to drive up standards in the service and repair sector, and [...] -
MG Motor celebrates Motor Ombudsman certification
- 03/03/2023
- Posted by: Alan Feldberg
- Category: News
MG Motor UK and its nationwide retail network has secured accreditation to three of the Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice. It has been accredited to The Motor Ombudsman’s New Car Code, the Codes of Practice for Vehicle Sales, and the Service [...] -
Volvo extends Motor Ombudsman accreditation
- 22/03/2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has announced that the Care by Volvo subscription service has been accepted for accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for Vehicle Sales and Service and Repair. The latest approval builds on Volvo Cars UK’s long-standing [...] -
Sheffield product provider joins Motor Ombudsman
- 16/03/2022
- Posted by: Alan Feldberg
- Category: News
The Motor Ombudsman has announced that The Motoring Organisation, the Sheffield-based provider of warranty products for cars, vans, motorcycles and motorhomes, has gained accreditation to the Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for Vehicle Warranty [...]