artificial intelligence

Cazoo has introduced AI-powered call summaries for dealerships to help them handle enquiries better and increase conversions. The tool records and analyses customer calls to identify and extract key topics […]

Vehicle engineering specialist Laird has warned against relying solely on artificial intelligence for vehicle damage assessment. This comes after it analysed more than 250,000 accident damage assessments as part of […]

Peter Vardy Group company CarMoney is using artificial intelligence agents to enhance customer service. The Motherwell-based company has partnered with Connex AI to deploy AI technology to deliver round-the-clock customer […]

Motor insurance fraud could be about to increase due to developments in artificial intelligence. This is according to FleetCheck, which has said improvements in image quality could enable fraudsters to […]