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AI in the customer experience (CIECA webinar)

June 5 @ 19:00 - 20:00

This one-hour live broadcast will feature Abhijeet Gulati, senior director of Artificial Intelligence and Machine Learning Engineering at Mitchell, and Gaurav (Rav) Mendiratta, CEO of SocioSquares, an AI software development and online marketing firm. During the free webinar, Gulati and Mendiratta will share insights into:

  • The fundamentals of generative AI and large language models including ChatGPT.
  • How AI is currently being used in the collision repair industry, including recent advancements.
  • Leveraging AI to enhance the customer experience throughout the claims process.
  • The key requirements for regulatory compliance and risk management when developing AI-powered systems.
  • Future implications for artificial general intelligence (AGI) and superintelligence.

Organiser

Collision Industry Electronic Commerce Association (CIECA)
View Organiser Website

Venue

Webinar