BookMyGarage to manage Baylis Group recalls
BookMyGarage has been appointed by Baylis Group to support the efficient management of recalls.
The partnership allows Baylis Group customers to use BookMyGarages technology to book recall appointments while adding MOTs, repairs or annual services at the same time.
Jessica Ruddick, chief marketing officer at BookMyGarage, said: “We’re delighted to partner with Baylis Group on this critical initiative. Our technology is already widely used across the industry and adapting it for recall management has been a natural step.
“Safety recall can be stressful time for many drivers, and we’re proud to help ease that pressure while supporting dealerships with a cost-effective, customer-focused solution.”
Baylis Group director Julian Bawdon added: “In anticipation of motorists in our areas receiving recall letters, we wanted to ensure we are best placed to deliver the most expedient service possible.
“By working with BookMyGarage to set up a dedicated website with online bookings direct into our workshops’ diaries, we can put motorists’ minds at rest as well as free up our employees’ time to ensure the day-to-day running of our aftersales departments continues to run smoothly.
“To date, we have received over 1000 bookings, since launching just over a month ago, so the online booking solution has helped hugely in managing this process.”
