The rise of generative AI has the potential to turn the claims department on its head, with claims being handled more efficiently than ever. Get the latest insights from David Fineberg, head of claims UK, Corporate and Commercial, Generali, on how the role of the claims handler might change as AI and automation improves. He will be joined by ServiceNow’s head of insurance, Americas, Chirag Jindal, who will share his thoughts on how claims leaders can prepare for a new world of generative AI.