eBay offers spare parts guarantee
- Posted by: Alan Feldberg
- Category: News
eBay has launched a new ‘Assured Fit’ guarantee to help the industry find the right spare part for their car.
The services also comes with a money-back promise, with a free returns process if a part arrives and doesn’t fit as expected.
To use the service, motorists can enter their vehicle information using eBay’s newly enhanced MyGarage function, which will then pair the make and model with the appropriate part.
Laura Richards, category lead, vehicle parts and accessories at eBay UK, said: “We understand the frustration and uncertainty that can come with purchasing vehicle parts online, and we’re committed to making it as painless as possible for our customers. With the eBay Assured Fit initiative, we’re promising elevated assurance for buyers that parts are the right fit for them. We’re also providing peace of mind, so customers can shop confidently knowing there is a simple and free returns process in place if the part they buy isn’t quite right.”